Change of Mind

If you change your mind, we accept returns of unused, unopened products within 14 days of delivery.

Return shipping is at the customer's expense.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order. We will replace the item or issue a refund.

Return Process
To request a return, please email us at customerservice@apexbrands.co.nz with your order number and reason for return.
All returns must be approved before being sent back.